Salena Lawrence

Ooni

Amplifying Brand Engagement Through Cross-Platform Social Media Strategies

6.7k → 16.4k
Impressions

750 → 2.4k
Engagement

450 → 220k
Shares

CASE STUDY SUMMARY

Executive Summary

As Social Media Director at Havas, I led a cross-functional team to develop and execute a multi-platform strategy for Ooni. By leveraging behavioral insights, UGC, and dynamic content, we increased engagement, strengthened community connections, and drove measurable growth.

PROJECT DETAILS

Duration: 4 months
Campaign Budget: $10,000 – $25,000
Target Platforms: Instagram ThreadsTikTok Instagram Facebook

Tech Stack: Tech Stack: Community Management: Hootsuite, Sprout Social Content Creation: Canva, Adobe Express Analytics: Google Analytics, Buffer, Instagram Insights

Core Competencies: Core Competencies:Community EngagementProduct EducationTrend SpottingCross-Platform Optimization

01. CHALLENGE/OPPORTUNITY

CHALLENGE/OPPORTUNITY

Ooni faced a saturated food tech market, making it critical to differentiate itself through authentic engagement and cohesive cross-platform storytelling. The brand sought to deepen community connections and drive conversions while maintaining its approachable tone.

INITIAL ASSESSMENT REVEALED:

Ooni’s audience expectations were rapidly evolving, with demand for more engaging and platform-specific content. The brand required a unified cross-platform strategy to foster authentic connections while reinforcing its fun and accessible tone.

02. STRATEGY & APPROACH

STRATEGY

Strategy Platform Focus: • Prioritized TikTok and Instagram for younger audiences, leveraging Threads for real-time interactions. Content Diversification: • Used bite-sized videos, UGC campaigns, and educational content to sustain engagement. Behavioral Insights: • Applied psychological triggers like curiosity and FOMO to boost participation. Community Building: • Strengthened connections through interactive sessions and user-submitted stories.

APPROACH

Threads Focus: • Hosted live Q&As and polls, sharing pizza tips to spark engagement. TikTok Focus: • Launched “Will It Pizza?” and partnered with influencers for broader reach. Instagram Focus: • Highlighted UGC and shared recipe reels showcasing Ooni’s versatility. Facebook Focus: • Delivered seasonal recipes and hosted community-driven discussions.

03. IMPLEMENTATION & EXECUTION

THREADS

Content Type: Short-form Video + Community Engagement

Primary Focus: Real-time interaction

Core Strategy: Boost engagement with interactive polls and UGC features.

Key Tactics:
• Hosted live Q&As.
• Shared pizza-making tips.
• Highlighted over 1,000 UGC submissions.

TIKTOK

Content Type: Trend-Based Video + Influencer Partnerships

Primary Focus: Expanding audience reach and engagement

Core Strategy: Increase visibility and engagement using platform trends.

Key Tactics:
• Produced “Will It Pizza?” series.
• Partnered with influencers.
• Responded to trending challenges quickly.

FACEBOOK

Content Type: Seasonal Recipes + Community Posts

Primary Focus: Strengthening loyalty and fostering community

Core Strategy: Strengthen loyalty with platform-native content.

Key Tactics:
• Shared seasonal recipes.
• Hosted behind-the-scenes discussions.

04. RESULTS & IMPACT

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Content Reach

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Video Views

Video
Views

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Community Engagement

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Referral Conversions

STRATEGIC WINS

Video-Driven Growth:
• Short-form videos doubled engagement across platforms.

Integrated Strategy:
• Unified messaging tripled content reach.

UGC Advocacy:
• Over 1,000 submissions strengthened brand trust.

Cost Efficiency:
• Achieved 40% lower cost per engagement on Threads.

IMPACT

Behavioral Insights:
• Psychological triggers like curiosity elevated engagement.

Real-Time Interactions:
• Live content increased community engagement significantly.

UGC Trust:
• User-generated content became central to brand advocacy.

This campaign highlighted my ability to lead multi-platform strategies, align agency and client goals, and deliver results. Ooni’s success exemplifies the power of dynamic content and authentic storytelling.