Salena Lawrence

Dog ID

How I reduced CAC by 65% while scaling to $951K revenue through multi-platform paid advertising

ACHIEVEMENTS AT A GLANCE

$31k → $951K
REVENUE

664k → 1.8M
Visitors

33K → 127K
SALES

CASE STUDY SUMMARY

Executive Summary

As Social Media Specialist at Mojo Supermarket, I led a data-driven paid social strategy for DogID, optimizing audience engagement and creative performance to deliver a 379% ROAS, reduce CAC by 65%, and generate $951K in revenue.

PROJECT DETAILS

Duration: 6 months
Campaign Budget: $35,000
Target Platforms: Meta: Dynamic Product Ads, Collection Ads, Story Ads • TikTok: Shop Ads, Spark Ads, Collection Ads • YouTube: TrueView, Discovery Ads

Tech Stack: Ad Management: Meta Ads Manager, TikTok Ads Manager, Google Ads Automation: Smartly.io Analytics: Triple Whale, Shopify, Google Analytics

Core Competencies:Advanced Campaign ArchitectureDynamic Creative OptimizationAlgorithmic Bid Optimization:Attribution Modeling

01. CHALLENGE/OPPORTUNITY

CHALLENGE/OPPORTUNITY

DogID needed to scale its paid social presence profitably during peak seasonal competition, overcoming high CACs and fragmented audience strategies while maintaining its premium positioning.

INITIAL AUDIT REVEALED: 

An audit highlighted the need for consistent creative messaging and effective audience segmentation. DogID required a cohesive strategy to streamline targeting and maximize campaign performance across platforms.

 

02. STRATEGY & APPROACH

STRATEGY

Platform Campaigns:
• Meta: Engaged top-of-funnel audiences, nurtured mid-funnel interest, and drove conversions through tailored targeting.

• TikTok: Focused on UGC and relatable narratives to enhance engagement and build trust.

• YouTube: Used sequential storytelling to guide audiences through the purchase funnel.

Budget Distribution:
• Meta (50%), TikTok (30%), YouTube (20%).

APPROACH

Creative Testing:
• Iteratively tested ad formats and messaging to uncover high-performing content.

Attribution Modeling:
• Refined cross-platform tracking to improve ROAS and identify audience preferences.

Automation:
• Developed bid rules informed by engagement trends to optimize ad delivery.

03. IMPLEMENTATION & EXECUTION

Performance
ADS

TIKTOK

Content Type: Spark Ads with UGC

Primary Focus: Brand Discovery and Conversion

Core Strategy: Used authentic customer stories to enhance relatability and inspire action.

Key Tactics:
• Highlighted relatable user experiences in shop catalogs to build trust.
• Crafted time-sensitive offers to drive immediate engagement.
• Optimized bids based on audience interests for maximum reach.

Paid
Social

META

Content Type: Paid Social Ads

Primary Focus: Retargeting and Conversion Optimization

Core Strategy: Scaled campaigns with tailored messaging and dynamic creative testing.

Key Tactics:
• Created visually engaging ads aligned with audience preferences.
• Automated scheduling to maximize performance during high-intent hours.
• Retargeted audiences with personalized product recommendations.

Direct
Response

YOUTUBE

Content Type: Paid Social Ads

Primary Focus: Retargeting and Conversion Optimization

Core Strategy: Scaled campaigns with tailored messaging and dynamic creative testing.

Key Tactics:
• Created visually engaging ads aligned with audience preferences.
• Automated scheduling to maximize performance during high-intent hours.
• Retargeted audiences with personalized product recommendations.

04. RESULTS & IMPACT

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Revenue Growth

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Sales Volume

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Traffic Growth

Traffic Growth

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Returning Customers

STRATEGIC WINS

Cost Efficiency:
• Reduced CAC by 65% through optimized targeting and streamlined campaign architecture.

Creative Effectiveness:
• Relatable customer stories and tailored messaging increased CTR by 48%.

Conversion Success:
• Achieved an 8.5% conversion rate on TikTok Shop.

IMPACT

Customer Loyalty:
• Increased returning customer rates by 66% through consistent and engaging content.

Revenue Growth:
• Generated $951K in revenue, showcasing scalable success.

Brand Awareness:
• Expanded reach and visibility across all platforms, driving long-term growth.

This campaign demonstrates the power of audience-centric strategies and creative optimization in scaling paid social efforts. By aligning content and targeting with consumer preferences, DogID achieved measurable success in revenue, engagement, and brand impact.